If Method 1 doesn't resolve the problem, and you're not using a custom domain together with Office 365, you can use the Add New Account Wizard in Outlook to set up your Outlook profile by using the default "onmicrosoft.com"-based email address that's associated with users' Exchange Online mailboxes when you signed up for Office 365. The following is an example of the correct attributes. READ MORE.
The Autodiscover CNAME record must exist and must be set up correctly.
The URLs should be blank. 3. The required updates for Outlook to automatically connect to Exchange Online aren't installed for the version of Outlook that you're running. Click the, 4. Click Run when you are prompted by your browser. To use the Domain Troubleshooting Wizard in Office 365, follow these steps. The profile wizard will then display "We're getting things ready" while it builds the new profile for you.
As you are no longer able to manually configure your email server settings with the latest versions off Outlook 2016 as we did with earlier versions of Outlook, we needed to get to the bottom of this issue once and for all. 7. For more information, see, If you have an Exchange hybrid deployment, set up the Autodiscover public DNS records for your existing SMTP domains to point to an on-premises Exchange server.
Go to Microsoft Support and Recovery Assistant for Office 365 to solve this problem. Additionally, you receive the following error message when Outlook tries to set up the server settings for your profile: An encrypted connection to your mail services is not available. 6. If you're using Outlook 2010 or an earlier version, upgrade to the latest version of Outlook. 1. "After re-adding the auto discovery urls it works without a problem.". The "Choose Profile" window will appear just as if "Prompt for profile to be used:" was selected in Control Panel's Mail applet. We strongly recommend that you set up Exchange Autodiscover when you are using Outlook to connect to Exchange Online mailboxes. Go to Microsoft Community. In most cases, as long as your administrator made the appropriate changes to your domain's DNS information before this process is started, Outlook will be able to determine the location of your new Exchange server automatically based on your domain and begin building your new Outlook profile. BEFORE you click OK, uncheck the checkbox labeled "Set up Outlook Mobile on my phone, too" (this will send you an email with mobile app store links to the Outlook mobile app which you may not prefer). Screenshots in this guide used Outlook 2016 from Office 365 ProPlus. Enter your email address in the text field, then click the blue Connect button. Hi, Have you tried removing and then re-adding the Outlook.com account in Outlook via auto-account setup? A "Welcome to Outlook" window will appear. You will likely also get a separate Windows Security prompt which asks for your new Exchange mailbox's credentials.
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