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No good still. Somehow, Outlook and Gmail's servers are not communicating properly with each other. Like many, I've got it coming through our home pc via Outlook 2016. I would recommend checking the settings against what is listed in the link I provided and making sure they are all correct. only in outlook. Even though I put in the correct password it refuses to complete the 'receiving' process, and tells me the password is incorrect. I use Gmail as my primary email address. I wonder if it is because I am still using bigpond instead of Telstra Mail.

Microsoft Office Outlook asking for login credentials on SMTP server despite the correct details. When the credentials are requested, it doesn't matter how many times I press OK it does not work. Otherwise the tech support team will be able to escalate further on 133933. I'm receiving emails but it's not letting me send and I constantly get the prompt. Open Outlook, click File, and select the Add Account option. But that does not work now and even saying that password is incorrect. 6. Do you get an error as well or only a password prompt? How satisfied are you with this response? Why does Outlook keep prompting for password; For affected versions of Outlook.

Outgoing server address: smtp.telstra.com, Outgoing server address: mail.bigpond.com, Outgoing server port: 465 (recommended) or 587, Encrypted connection: With SSL encryption, Need help? Still did not work. Thanks for marking this as the answer. Windows updates are aimed to improve your system’s performance, offer better functionality and much more stability, however, sometimes these updates can cause certain issues to pop up. If Outlook Keeps Asking for Password again and again even after you have successfully logged in.

When the credentials are requested, it doesn't matter how many times I press OK it does not work. Connecting to Outlook.com with apps and devices. Below you will see the recommended outgoing mail server settings for Telstra Mail and the original BigPond Mail. This may have been left over from original setup years ago when perhaps it was not required.

Great! How do I stop them?

If the issue lasts any longer, it can really drive you crazy as you need to enter your password each time you click on something in the app.. Username in MS Outlook must have domain name appended.

The problem is somewhat random? 4. Thank you.

Select the Let me set up my account manually option, and press the Connect button. I have had similar problems. Having issue with Microsoft Outlook and my bigpond email - it keeps prompting for a password, this has just started over the past week. my phone, all in vain.

I have changed settings back and forth several times as suggested with nil result. I'm having this exact problem and it's driving me crazy. Outlook '16 Keeps Prompting Me for Gmail IMAP password - HELP! I have set up a gmail account in Outlook on my Laptop. NOTE:  Gmail did sent an email that said I had an unrecognized log in attempt It never accepts the info I've double checked a zillion times to make sure is correct. Open Control Panel, and then do one of the following: Sometimes a minor gap in quality control, such as the lack of proper upgrade testing can have annoying consequences. Same problem.

You can follow the question or vote as helpful, but you cannot reply to this thread. I am using the latest Outlook.

Also since the change over to the NBN, I have not been able to access my icloud account via Outlook, not sure why. I am having exactly the same problem.

Username = abcd@bigpond.com not just abcd. Sorry to hear the issue is ongoing.

The App Password only applies when you have 2-Step Verification enabled; You no longer need to enable "less secure apps" then. NOTE: Other old bigpond accounts set to NO Encryption work fine.

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