Two statuses, Active and Resolved, make up the basis for every workflow in FogBugz. If you’re using FogBugz, your FogBugz account comes with a free cases@xxx.FogBugz.com mailbox to get you started. Here’s how it looks played out in a FogBugz case: The default workflow in FogBugz doesn’t always fit the workflow of software organizations, where you might want a QA person to test. Stay productive with fewer meetings. When working with other FogBugz users, usually the developer working on the case resolves the case.
- Share technical specs, design docs, knowledge base articles, and more.
Resolved statuses differ per category. To login you will need to allow cookies from the domain nnitfvst.fogbugz.com. - Stay on top of your code.
Let’s take a deeper look. It’s almost always better to start simply and add complexity organically as your use of the tool grows than to try to develop the perfect complex system out of the box. for customers. - Get notified of key changes. Let’s take a deeper look. - Branch and merge with ease. Active: The first type of status for a case that usually means the case is ready for work or being worked on.
Automatically link documents in Google Drive to FogBugz cases. You can use FogBugz to handle customer interactions over email. System Status: FogBugz and Kiln. The basic workflow of FogBugz is that cases are created in projects, assigned to the default assignee for that project, remain active until fixed, and then are resolved back to the person who reported the bug, who is then responsible for verifying its resolution and closing the case. If you’re getting started, we highly recommend starting simple and then adding complexity as you go along. 401, Congress Avenue Suite 2650, The categories and statuses together make up your workflow. While the statuses and categories apply globally for all projects, you can set up unique workflows for your projects. By default, there is only one active status for each type of case, but if you need more active statuses, (for example Needing Replication) you can do so by clicking the gear icon > Workflow > Customize Statuses (or, if you’re not using FogBugz Ocelot then click Admin > Workflow > Customize Statuses).
You can edit all three by clicking the gear icon > Workflow.
Welcome to FogBugz.
“Not Reproducible”, “Postponed”, etc.). Each category in FogBugz comes in two flavors, Active and Resolved. - Know how much work you have left.
and permissions. Closed: The FogBugz user has decided that the case is sufficiently resolved. Pro tip: you can upload custom icons for any category. - Create beautiful, complete specs and user documentation. A Resolved case can be either Open or Closed. Workflows determine what happens when the status (based on category) changes for a given case within a project. “Fixed”), with the other statuses indicating why the desired action didn’t take place (e.g. The categories and statuses together make up your workflow.
Trello Search for and add FogBugz cases directly to Trello cards.
Task Management, Agile Development, Help Desk, and Source Control. They are related to one another in that the types of categories you set up determine which statuses you have available. Austin, Texas 78701. We offer the best project management system for agile development, time tracking, issue tracking, and more. - Create public documentation Categories, Statuses, and Workflows are related to one another and help control how cases flow through FogBugz. You can see the case number, title, amount of time remaining or status, assignee, and time of the last edit for each case. Resolved: A FogBugz user resolves a case when he/she decides that there is no more work left to do on the case. FogBugz workflow is simple by design. You can add additional Categories by clicking the gear icon > Workflow > Customize Categories (or, if you’re not using FogBugz Ocelot then click Admin > Workflow > Customize Categories). All Active cases are considered Open.
Let’s walk through an example. The person who reported the bug or requested the feature, decides if the case can be, When working with external customers or clients, usually a FogBugz user will, Another Example: Modifying the Default Workflow, Modifying the Default Workflow for Customer Support, Kanban or Iteration Planner Doesn't Load if Cases Use Custom Icons. In this example, Quentin is the QA lead, so he gets all cases that are Resolved (Fixed) so he can verify the fix. proposed, in-progress, rejected, postponed, etc). However, if the FogBugz user prefers to decide if a case can be closed at a later time, then simply and only resolve the case. - Improve estimates and deliver on time. The person who reported the bug or requested the feature, decides if the case can be closed, or reactivated. A quick note on Open and Closed. Track projects from start to finish.
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