If there is any further info that would help troubleshoot I will post it where asked for. We finally had to stop the meeting. I have a problem with SFB where it continually kicks you out saying it has dropped connection and then automatically logs you back in within 10/15 seconds. I tried to repair office, no luck, also disabled my Symantec AV, still won't load. It seems like everyone is having this issue. In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.End Customers are unable to open a ticket directly with Polycom support.INGRAM MICRO PTY LTD sold this unit back in 26/06/2018 so they are your Tier 1 contact.Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.Best RegardsSteffen BaierPolycom Global Services. Now when you start the client again, exchange connections is setup again. welcome to the Polycom Community.Both the community's Must Read First and the community's FAQ reference the basic minimum information a new or follow up post should contain.This ensures the questions having to be asked are limited and any new or follow up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.As a reminder the basic information asked for: UC Software 4.0.0 or later via the Web Interface Utilities > Phone Backup & Restore > Phone Backup > Phone Backup. I updated the AMD drivers and Viola..Skype works fine. Skype has become a useful business tool, offering small offices an alternative to a long-distance phone plan and offering free video calling and phone sharing. Try the Challenge ».
To check your Skype credit, go to the app’s Settings by clicking the three-dot menu, then click Skype to Phone under Manage. Thanks for marking this as the answer. I've tried the registry change as described in the article I posted above, worked on one unit office 13 (15.0.4569.1506), but not on the other unit with exact same office and version.
This business application has lot of features like IM, voice, video, screen sharing on all your devices, from any location. But the call the drops after the first ring from non skype for business user to skype for business. All are dells and use Windows 10, & Office 2013.
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Feb 13, 2018 at 15:12 UTC. I've seen issues where SfB completely disconnects for a few minutes and then reconnects.
on They also informed me about unknown presence issue as well. PhilMac that is exactly what it was, when I RDP into each user Skype seemed to open and run fine, locally however it would not open and kept crashing.. After speaking with my genius boss (that's why he get the BIG BUCKS!) To continue this discussion, please Calling a mobile or phone number using Skype requires Skype credits. Is this on premises or online? Tried this in our environment and it never worked either way. This is still an issue.
If this drops as well, you're implementation or provider is having an issue. This happens across the business to all of ours users using SFB. When having a problem regarding exchange integrations in Skype for Business, a good place to start is to clear the Skype for Business profile folder on your computer. by Provisioning Skype for Business Server users for Teams Audio Conferencing was not supported until that date. Yep, then it could be a provider error, it could be an issue with your VM performance, or it could be a problem with your session timer as Holger said (http://memphistech.net/?p=169). Not wishing to contradict your experience, but I can confirm the exact opposite. Had exactly the same issue a couple of years back. No 9ne else is having this issue in my company, but it appears it is a random issue affecting many of us. I would like to thank you Webteq for your reply. The most common issue encountered with Skype, as with cell phones, landlines, and any other type of phone, is dropped calls, so we’ll use that as our example problem. Ry4nM ask a new question. I assume that at least one side of this conversation is within a Corporate environment with a Firewall? Hello, and thx for answers.
As a supplement, if the issue reproduce, please share output for Command :
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